
Steve Krug, the author of
Don't Make Me Think: A Common Sense Approach to Web Usability, is a highly respected usability consultant, and he has worked with companies like Apple, Netscape, AOL, BarnesandNoble.com, Excite@Home, and Circle.com. Krug's book is packed with practical techniques for developing a highly usable web site. Before you create or redesign your web site, make sure your designer
has read Krug's book.